We ship worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives at your destination fast and securely.
Order Successful
After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.
Processing
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment.
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated customer service team will respond within 48 hours on business days, often the same day.
Pagpapadala
Choose the shipping method for your order with our team. Sample express reference times are 3–5 days to the U.S. East, 4–6 days to the U.S. Central region and 4–7 days to the U.S. West. Bulk shipping reference times are 30–45 days by sea or 10–15 days by air to the U.S., 50–65 days by sea delivery to Europe, and 30–45 days by European truck delivery. Shipping is separate from production and is paid by the customer. Delivery-point and customs-clearance arrangements follow the selected logistics service; tax-inclusive arrangements vary by project.
You can choose your preferred shipping method on the Order Information page during the checkout process.
Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
Delivered
Note: For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Please confirm the shipping method and applicable shipping arrangements for your order with our team.
Tax
Tax-inclusive and tax-exclusive shipping arrangements vary by project. Delivery-point and customs-clearance arrangements follow the selected logistics service. Please confirm the applicable shipping arrangements for your order.
Contact Us
If any issues during the shipping time or after receiving the item, please feel free to makipag-ugnayan sa amin, and our customer service representatives will offer you a satisfying solution.
